Privacy Policy

1. Introduction

PeerGo respects the privacy of its users and is committed to protecting personal information collected through the platform. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following categories of information:

3. How We Use Information

We use collected information to facilitate delivery requests, connect senders with delivery agents, process payments, verify deliveries, prevent fraud, and improve the platform.

4. Payment Processing

Payments are handled by secure third-party payment providers including Stripe and Paystack. PeerGo does not store full card details. All payment data is handled in accordance with the respective provider's security standards.

5. Information Sharing

PeerGo may share necessary information with delivery agents assigned to a shipment, payment providers, and legal authorities where required by law. We do not sell personal data to third parties.

6. Data Security

PeerGo takes reasonable technical and organizational measures to protect user data from unauthorized access or misuse. However, no system is completely secure and we cannot guarantee absolute security.

7. User Rights

Users may request access to their personal information, request correction of inaccurate data, and request deletion of certain data where applicable. To exercise these rights, please contact PeerGo at [email protected].

8. Data Retention

PeerGo retains information as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Changes to Privacy Policy

PeerGo may update this Privacy Policy periodically. Users will be notified of significant updates through the platform.

10. Contact

For privacy or data-related inquiries, please contact us:

• General support: [email protected]
• Privacy & data requests: [email protected]